At Shelter Nepal, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our web and mobile platforms.
1. Information We Collect
Personal Information: When you create an account, contact us, or use our services, we may collect personal details such as your name, email address, phone number, and payment details.
Property Information: If you list a property, we collect details about the property, including location, pricing, images, and descriptions.
Usage Data: We collect information on how you use our platform, including IP address, browser type, device details, and browsing history.
Cookies & Tracking Technologies: We use cookies and similar technologies to track your activity on our platform. You can disable cookies through your browser settings, but this may impact your user experience.
2. How We Use Your Information
To Provide and Improve Services: We use your data to operate, maintain, and enhance the Shelter Nepal platform.
To Process Transactions: Your personal and payment details are used for buying, renting, or selling properties.
To Communicate with You: We may use your contact details for customer support, updates, and promotional messages.
To Personalize User Experience: We analyze your activity to provide relevant property suggestions and offers.
To Ensure Security: We monitor platform activity to prevent fraud and ensure compliance with our Terms & Conditions.
3. Sharing Your Information
With Service Providers: We may share your data with trusted third-party service providers who assist us in operating our platform. These providers must comply with data protection laws.
For Legal Purposes: We may disclose your data if required by law, to enforce our Terms & Conditions, or to protect the rights of Shelter Nepal and its users.
In Business Transfers: If Shelter Nepal is involved in a merger, acquisition, or sale, your data may be transferred as part of the business transaction.
4. User-Generated Content & Third-Party Rights
Content Ownership: When users upload property details (images, descriptions, etc.), they confirm that they have the legal rights to use and share such content.
Permission & Compliance: Users must ensure that they do not upload copyrighted or unauthorized content. We reserve the right to remove any listings that violate third-party rights.
Reporting Violations: If you believe your content is being used without authorization, contact us at Mgiri1566@gmail.com.
5. Your Choices and Rights
Access & Update: You can access and update your personal information via your account settings.
Opt-Out of Communications: You can unsubscribe from promotional emails at any time. However, we may still send you non-promotional messages related to transactions or security.
Account Deletion: You may request to delete your Shelter Nepal account by contacting us at Mgiri1566@gmail.com or calling 9842557676. Note that certain data may be retained as required by law.
6. Security of Your Information
We take reasonable measures to protect your data from unauthorized access, misuse, or loss. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
7. Children’s Privacy
Shelter Nepal is not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the latest "Last Updated" date. We encourage users to review this policy periodically.